Q&A


How will I be kept informed of my case?

We understand the importance of communication and transparency between attorney and client. Although we would like to talk to you weekly by telephone, that would be neither practical nor productive. Legal matters have a way of stretching out over long periods of time. To you, it may often seem like ages have gone by without activity, however, in fact, much behind-the-scenes work is being completed so that on the day your matter is ready, nothing will be overlooked. To keep the cost of legal services down while maximizing communications, we will strive to keep you informed when anything important happens and to respond to your questions in a reasonable time. In addition, we will inform you when your presence is required, either in our office or in court.


What do you get for your attorney’s fee?

Simply stated, you will receive superior service through careful consideration, confident counsel and unprecedented knowledge by the region’s top legal team that is both efficient and effective.


What do I do when I have a question?

We are interested in your questions and we want you to ask them. Sometimes we are required to be out of the office. When in the office, we meet with clients, complete research, review documents, or prepare contracts, briefs, or pleadings. For the most efficient and quickest response please contact one of our legal assistants, as they have a working knowledge of all aspects of your case. If the assistant cannot answer your question, every attempt will be made get the answer for you or arrange to have your attorney contact you as quickly as possible as we understand your concerns and issues. Above all, leave a message so we know your concern in advance. If you do that, we will always try to get an answer back to you even if your attorney is out of the office when you call.


What will the legal service cost?

You are entitled to know, to the extent that we can reasonably inform you at your first visit, what your fee will be. We encourage a frank, open discussion about our fees with each client at the time of the first interview. Certain cases may have a minimum fee. This means that no hourly accounting will be made unless excess time is expended. We try to keep legal fees as reasonable as possible. The number of services required, however, is not fully within our control. We discuss with our client options for services and the benefits of services. Sometimes, however, services are directly related to an opposing party’s action or inaction. Please feel free to discuss fees with your lawyer.

What about money to be held “in trust” by my attorney?

Certain legal matters require that monies be held “in trust” or “in escrow” for a client for weeks or months at a time. For example, a damage suit settlement may require us to hold the settlement proceeds “in escrow” until the settlement check had been cleared through normal banking procedures. We maintain a separate escrow account, and at no time is money from that account co-mingled with general funds. This is your money held in trust by your attorneys. Separate, detailed records are kept in connection with this account on your behalf.


What information do you need from me to get started?

In general, everything you have collected already. Depending on the case, all former legal documents, communications with the different parties, accounting, insurance documents. Etc. The more information we have to start with the easier it is for us to determine your case and the more cost efficient it will be for you!

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